Trust system

The Trust system allows players to enter Final Fantasy XIV: Shadowbringers dungeons with a party of NPC allies. Party composition must include the same balance of roles as indicated in the Duty Finder. If a player prefers to party with other players rather than NPCs, they should register via the Duty Finder as normal.

When using Trust, coffers found in the duty will contain fewer items. In addition, some enemies will no longer drop rewards.

Entering dungeons for the first time
After reaching the quest objective to clear a dungeon in the main scenario, several allied NPCs will be standing near the dungeon's entrance. Players may speak with them, and will have the option to add them to their party and enter the dungeon.

Revisiting dungeons
The Trust system can be used to enter dungeons that have already been completed. First, select Trust under Duty in the main menu. In the window that appears, select the desired dungeon and the desired NPCs.

Trust party members
Party members are unlocked by playing through the main scenario questline.