Ursulie

"Haven't seen you 'round these parts. You new? No? Oh... Well, you need something?"

Ursulie was a female Elezen retainer NPC. She was located in the Mizzenmast Inn in Limsa Lominsa Upper Decks.

Ask Ursulie about retainers?
"Retainers are men and women who offer their services in exchange for coin. They may not have the skills of some of you adventurers, but they're willing to handle some of the tasks that you might not have the time or inclination to see to yourself. Most rely on the work they do for travelers, merchants, and nobles to feed their families, meaning they're generally eager to please. I can introduce you to a variety of different people, and let you decide which ones possess the skills you require. Is ther anything else you'd like to know?"

Where can they be called?
"In each city-state, you'll find summoning bells located in convenient spots here and ther. Perhaps you have already noticed them. Retainers each possess special linkpearls that can only be contacted via these bells. If you wish to speak with your retainer, all you have to do is ring one. Ah, but worry not, for the bells can be found everywhere--even in the markets."

What can they do?
"Retainers can provide a host of different services, from tending your items to protecting your gil... Oh, and you need not worry about waking up to find your belongings gone and your retainer nowhere to be found--though that does happen, on occasion--as the Adventurers' Guild will replace any missing items or gil. Another job retainers are often asked to perform is the tending of bazaars-something many adventurers cannot be bothered to do themselves."